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Search Guest feedback entry

POST
/v1/object-types/hospitality.guest_feedback_entry/search
curl --request POST \
  --url https://api.aerandil.com/v1/object-types/hospitality.guest_feedback_entry/search \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --data '{ "branch": "2489E9AD-2EE2-8E00-8EC9-32D5F69181C0", "cursor": "example", "filters": [ { "property": "id", "type": "eq", "value": "example" } ], "limit": 1, "order": "asc", "property_id": "2489E9AD-2EE2-8E00-8EC9-32D5F69181C0", "scope": { "level": "tenant" }, "sort_by": "created_at" }'

Search for instances. Filters eq, contains, gte and lte AND-compose; or / not are additive follow-ups. Pages with an opaque cursor; the +1 fetch returns has_more without a second round-trip. Ordered by sort_by (default created_at) in order (default ascending), id breaking ties; rows with no value for a property key sort last.

One follow-up on a piece of guest feedback, written for an internal audience (the house to itself: internal_text, read on the floor) or the guest (guest_text, marked as the guest’s) — hubOS’s thread, which keeps the internal and the guest follow-up as separate texts. A guest entry is sent into the guest’s open conversation at the house as a reply (guest_feedback_entry_sent_as names the message); when there is none, or the guest has said not to be written to, the entry is the record and undelivered_reason says why it was not sent. An entry may hand the case to a role (delegated_to_role). Written once; the author is the staff member linked by guest_feedback_entry_by_staff, or the principal on the entry’s event.

Authorizations

Section titled “Authorizations”

Request Bodyrequired

Section titled “Request Bodyrequired”
Media typeapplication/json
object
branch

Optional open-branch id. Search composes that branch’s copy-on-first-write overlay instead of main, so a preview reads its own hypothetical writes. Omit to read main.

string format: uuid
cursor

Opaque cursor from a prior response’s next_cursor. Pass back verbatim; do not introspect.

string
filters

Conjunctive list of predicates. Empty or omitted matches every row in scope, capped by limit.

Array
One of:
object
property
required
Allowed value: id
type
required
Allowed value: eq
value
required
string
limit

Page size. Server defaults to 50, silently clamps at 500 (AIP-158 §3).

integer
>= 1 <= 500
order

Direction of sort_by: asc (oldest / smallest first) or desc. A cursor is bound to the sort_by and order it was minted under; another pair is refused (422).

string
default: asc
Allowed values: asc desc
property_id

The house a desk stands in: keeps this property’s rows (property- or venue-scoped there) and every row scoped to no property (tenant, brand, portfolio), and drops a sibling house’s — the meaning property_id has on the event tail.

string format: uuid
scope
One of: discriminator: level
object
level
required
string
Allowed value: tenant
Allowed values: tenant
sort_by

What the page is ordered by: the row’s created_at or updated_at, or a property whose type orders — strings, enums and dates as text, ints, decimals and durations as numbers, datetimes as instants. Rows with no value sort last in either direction. A property the caller is not cleared to read is refused (403).

string
default: created_at
Allowed values: created_at updated_at id audience internal_text guest_text recorded_at delegated_to_role undelivered_reason

Responses

Section titled “Responses”

200

Section titled “200”

Search results, ordered by (sort_by, id) in the requested order (ascending by default).

Media typeapplication/json
object
data
required
Array<object>
object
created_at
required
string format: date-time
id
required
string format: uuid
object_type
required
Allowed value: hospitality.guest_feedback_entry
properties
required
object
audience
required
Internal (the house to itself) or guest (what the guest was told)
string
Allowed values: internal guest
delegated_to_role
The role this entry handed the case to
string
Allowed values: front_office_agent front_office_supervisor concierge bell housekeeper housekeeping_supervisor engineer food_beverage_server food_beverage_manager chef spa_therapist spa_manager reservations_agent revenue_manager sales_manager manager_on_duty general_manager owner other runner
guest_text
What the guest was told — set on a guest entry only
string
id
required
Guest feedback entry id
string
internal_text
The internal follow-up — set on an internal entry only
string
recorded_at
required
When the follow-up was written
string format: date-time
undelivered_reason
Why a guest entry was not sent to the guest
string
provenance

Per-property source attribution and pins. An entry under properties means the property’s current value came from that source (on the source’s own clock, source_updated_at); an entry under pins is a human override protecting the property from sourced writes.

object
pins
object
key
additional properties
object
pinned_at
string format: date-time
pinned_by
object
reason
required
string
properties
object
key
additional properties
object
external_id
string
recorded_at
required
string format: date-time
source
required
string
source_updated_at
string format: date-time
stream
string
scope
required
One of: discriminator: level
object
level
required
string
Allowed value: tenant
Allowed values: tenant
tenant_id
required
string format: uuid
updated_at
required
string format: date-time
version
required
integer
>= 1
has_more
required
boolean
next_cursor

Cursor for the next page; omitted when the result set is exhausted.

string
Example
{
  "data": [
    {
      "object_type": "hospitality.guest_feedback_entry",
      "properties": {
        "audience": "internal",
        "delegated_to_role": "front_office_agent"
      },
      "scope": {
        "level": "tenant"
      }
    }
  ]
}

422

Section titled “422”

Validation error — unknown property or filter type mismatch.